The People Perspective: bringing people insights to local government

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Learn more about key topics concerning productivity and wellbeing. Gain insights direct from our team and our partner experts.

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It's not the coffee, it's the queue: Why perception matters

It's not the coffee, it's the queue: Why perception matters

The coffee sale tells you something. But not everything. Picture this: You stop at the same café you’ve loved for years. The flat white still tastes great, but lately the line snakes out the door and...

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Understanding your community: 5 things every council should know

Understanding your community: 5 things every council should know

Understanding your community is more than just good governance - it’s the foundation of trust, inclusion and effective service delivery. And yet, many councils rely heavily on KPIs, submissions, and...

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How to build a case for change in local government

How to build a case for change in local government

If you’ve ever tried to introduce a new technology solution in local government, you know the challenge: securing executive-level buy-in. While you and your team recognise the potential of new...

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