The People Perspective: bringing people insights to local government

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      Council Insights Blog

      Tailored specifically for Australian councils, we share relevant insights and expert tips on enhancing community engagement, driving efficiency, and leading with innovation.

      Articles

      4 shifts every council leader can make to lead with clarity

      4 shifts every council leader can make to lead with clarity

      If you’re leading a council and feel like you're being pulled in ten directions at once, it’s not unfamiliar. The pressure isn’t new. But it’s not supposed to be normal either. Here’s why it feels...

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      Risks of siloed council data: Lessons from Taupō District Council

      Risks of siloed council data: Lessons from Taupō District Council

      Local councils are sitting on mountains of data. Service requests, complaints, feedback forms, survey results, building logs, internal memos. Each team manages their own patch. But too often, those...

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      Community resilience can strengthen when councils invest early

      Community resilience can strengthen when councils invest early

      Community resilience is a long game and the best councils play it early When people hear ‘resilience’, they often think of floods, fires, or pandemics. But true community resilience isn’t just about...

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      A smarter approach to digital transformation in councils

      A smarter approach to digital transformation in councils

      Let’s be real - working in local government isn’t easy. You’re constantly juggling competing priorities, from compliance and governance obligations to delivering essential services for your...

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      How to build a case for change in local government

      How to build a case for change in local government

      If you’ve ever tried to introduce a new technology solution in local government, you know the challenge: securing executive-level buy-in. While you and your team recognise the potential of new...

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      Three golden rules for effective change management in councils

      Three golden rules for effective change management in councils

      Councils are in the privileged position of making a positive impact on the daily lives of your community. But it’s a tough gig. Topline revenues are constrained and linked to planning cycles and...

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