Council Insights Blog

Tailored specifically for Australian councils, we share relevant insights and expert tips on enhancing community engagement, driving efficiency, and leading with innovation.

Diversity and inclusion drives brighter and better business. I’m sure you know that and are familiar with the terms demographic diversity and cognitive diversity. Demographic diversity gets the most...

It has become the number one jargon buzzword in business over the past five years. “Culture”. It gets used a lot, but seldom explained. “Good workplace cultures” get celebrated, “bad workplace...

It’s a human truth that we operate best in groups - in fact one of our most fundamental human instincts is the desire to cooperate and work together. Our most well organised and effective groups are...

Empowerment in any workplace starts with leadership. It has to because at its essence, empowerment is a transfer of power from a leader in authority to someone lower down in the organisation chart....

For many decades in HR, performance management has been centred around annual performance appraisals. These occurred at both the individual level (the dreaded annual review), and the company level...

If there is one universal truth about leadership, it’s that there is no single way of doing it right. To be authentic, leaders must be themselves and, as we know, everyone is different. However, in...

Self-awareness. As I write this, I think I can hear collective sighs. That old chestnut, I hear the detractors say. What about it? And there in lies the problem. It’s one nut leaders across our most...

Ask around your colleagues at work - if you saw something wrong going on in the street, would you try to intervene, speak out, call the police? In my experience, just about everyone says yes they...

Organisational trust. It can take years to build and only moments to erode. But it’s absolutely critical to business success, given the close alignment between trust and performance. The COVID-era...

The Covid pandemic has been challenging for leaders and their teams. Volatility, uncertainty, complexity, and ambiguity have taken a massive toll on leadership effectiveness. With huge and...

Despite the recent uplift in Australia’s unemployment rate, the country’s labour market remains tight with record-level job vacancy numbers keeping workers very much in the driver’s seat. Employers...

Recruitment and retention is taking a disproportionate amount of bandwidth as organisations struggle to fill roles, and deal with the downstream impact of the pandemic, government lockdowns, and two...

Do you remember what it’s like to land a new job? The interview process, the hope, the anticipation? You turn up on ‘Day One’, bright eyed and bushy tailed and ready. Ready to make a difference,...

Most of us avoid conflict and difficult situations like the plague. Maybe it’s because we don’t know how to broach the subject, or haven’t had the training. Maybe we can’t separate the person from...