Council Insights Blog

Tailored specifically for Australian councils, we share relevant insights and expert tips on enhancing community engagement, driving efficiency, and leading with innovation.

Survey fatigue. Not a problem…We have probably all heard of it and some of us have experienced it but with a bit of thought it can be relatively easily avoided. Before we get into how, let’s think...

As the ‘highly effective’ Stephen R. Covey said: “Most people do not listen with the intent to understand; they listen with the intent to reply.” Employee feedback is the pure gold that can enhance...

Today is the World Day for Safety and Health at Work. While it is primarily focused on preventing workplace accidents, it’s worth reflecting on how the concept of workplace health and safety has...