Council Insights Blog

Tailored specifically for Australian councils, we share relevant insights and expert tips on enhancing community engagement, driving efficiency, and leading with innovation.

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A councils guide to using perception data for better decisons

The overlooked source of evidence shaping trust, alignment, and confident decision-making in local government. What is Perception Data? Perception data is insight into how people think about their...

4 shifts every council leader can make to lead with clarity

If you’re leading a council and feel like you're being pulled in ten directions at once, it’s not unfamiliar. The pressure isn’t new. But it’s not supposed to be normal either. Here’s why it feels...

The art of bringing your people on the journey

How engaged are your people in your journey of continuous improvement? The irony is that all too often employees disengage from the engagement process. They suffer from ‘survey fatigue’ when insights...

Unlocking Key Trends: What Councils are saying and why it matters

Local government is complex and constantly evolving. When you’re busy navigating tight resources, changing community needs, and workforce challenges day in day out, it can be hard finding time to...

Open your eyes to the blind spots

As a leader you know your council inside out, right? You're connected to your people, and confident you know where the biggest opportunities, risks and challenges lie. You know exactly what your...

It’s time for leadership to evolve

If there is one universal truth about leadership, it’s that there is no single way of doing it right. To be authentic, leaders must be themselves and, as we know, everyone is different. However, in...

Why self-awareness matters

Self-awareness. As I write this, I think I can hear collective sighs. That old chestnut, I hear the detractors say. What about it? And there in lies the problem. It’s one nut leaders across our most...

Why employee experience is fundamental to recruitment success

Despite the recent uplift in Australia’s unemployment rate, the country’s labour market remains tight with record-level job vacancy numbers keeping workers very much in the driver’s seat. Employers...

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